Privacy Policy

Esser Capital Solutions Inc ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit essercapital.com and use our commercial real estate data services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you interact with our website and platform. By using our services, you consent to the practices described in this policy.

1. Company Information

Company Name: Esser Capital Solutions Inc

Website: essercapital.com

Address: [ADDRESS TO BE PROVIDED]

Phone: (888) 791-6185

Email: support@essercapital.com

2. Information We Collect

We collect information that you voluntarily provide to us when you create an account, subscribe to our services, contact our support team, or otherwise interact with our platform. This may include your name, email address, phone number, billing address, payment information, company name, and professional role.

We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, device identifiers, pages viewed, time spent on pages, and referring URLs. This information is gathered through cookies, log files, and similar tracking technologies.

If you choose to use search and alert features within our platform, we collect information about your search queries, saved searches, property watchlists, and notification preferences to deliver personalized functionality.

3. How We Use Your Information

We use the information we collect for the following purposes: to provide, operate, and maintain our data platform and subscription services; to process transactions and send related billing communications; to personalize your experience and deliver search results, alerts, and analytics relevant to your activity; to respond to inquiries, support requests, and feedback; to communicate with you about your account, service updates, and policy changes; to detect, prevent, and address fraud, unauthorized access, and other security concerns; to comply with legal obligations and enforce our Terms of Service; and to analyze usage patterns and improve the functionality, content, and performance of our platform.

4. SMS/Mobile Information and Data Sharing

We do not sell or rent personal information. We may share information with trusted service providers who assist with operations and communications, subject to confidentiality obligations. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging origination opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information.

We use essential cookies required for the platform to function, performance cookies that help us understand how visitors interact with our site, and functional cookies that remember your preferences and settings. You may configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may limit your ability to use certain features of our platform.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit, secure server infrastructure, access controls, and regular security assessments.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

7. Third-Party Services and Links

Our platform may contain links to third-party websites or integrate with third-party services for payment processing, analytics, or other functionality. These third parties operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you access through our platform.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required for these purposes, we will securely delete or anonymize it in accordance with our data retention procedures.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of certain data processing activities. To exercise any of these rights, please contact us using the information provided below.

You may opt out of receiving promotional emails by following the unsubscribe instructions included in those communications. To opt out of SMS messages, reply STOP to any message you receive from us. Please note that even after opting out of promotional communications, you may continue to receive transactional or account-related messages.

10. Children's Privacy

Our services are designed for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a person under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the revised policy on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Esser Capital Solutions Inc

Address: [ADDRESS TO BE PROVIDED]

Phone: (888) 791-6185

Email: support@essercapital.com